Frequently Asked Questions

KariKhan is an online platform that connects users with professionals providing on-site services. From repairs to cleaning, installations and digital services, we help you easily access trusted professionals.

You can select your desired service through the website or mobile app, specify the time and location, and place your order. A verified professional will visit your location at the scheduled time.

Registration and browsing on KariKhan is completely free. You only pay for the services provided by the professional. KariKhan does not charge any additional fees.

You can contact our support team via phone at 011-4118, email at support@karikhan.com, or through the contact form on the website. Our support team is available daily from 8 AM to 8 PM.

To place an order, first select your desired service from the categories. Then specify the time and location for the work and enter your request details. After selecting a professional and confirming the price, your order will be placed.

Yes, you can cancel your order up to 2 hours before the scheduled time. If canceled on time, your payment will be refunded. To cancel an order, use your user panel or contact support.

You can request a time change through your user panel or by contacting support. If the professional agrees, a new time will be set.

Yes, you can place orders for multiple different services. Each order is processed independently and you can select a different professional for each one.

Usually professionals respond to your order within 24 hours. For urgent services, this time can be shorter. For emergency services, you can contact support.

You can pay online with bank cards, bank transfer, or cash on delivery. All online payments are processed through secure banking gateways.

Service prices are determined based on the type of service, complexity of work, and time required. The final price is determined after initial assessment by the professional and you will be informed before work begins.

Yes, you can pay a portion of the amount as a deposit and pay the remainder after the work is completed. This can be set when placing the order.

If you are not satisfied with the quality of work, you can submit a review request through your user panel. Our support team will review the issue and if necessary, send another professional to complete the work.

Yes, all services performed are covered by warranty. The warranty period varies depending on the type of service and you will be informed when placing the order.

All KariKhan experts are selected after going through evaluation, document review, interview, and skill testing. We only work with experienced and qualified professionals.

All KariKhan experts are verified and have valid credentials. You can view reviews and ratings from previous users. Also, all services are performed under KariKhan support.

Yes, if you were satisfied with an expert's services, you can select the same expert for future orders. You can also choose from the list of available experts.

After the work is completed, an email or SMS will be sent to you so you can rate the expert and leave a review. These reviews help other users make better choices.

Yes, we use the highest security standards to protect your information. All information is stored encrypted and no information is sold or provided to third parties.

All payments are processed through secure banking gateways that are PCI DSS compliant. Your bank card information is never stored on our servers.

We only collect information necessary to provide services, such as name, phone number, address, and order-related information. This information is only used to provide services and improve user experience.

To create an account, click on the 'Login / Sign Up' button and enter the required information such as name, phone number, and email. After verifying your phone number, your account will be activated.

On the login page, click 'Forgot Password' and enter your phone number or email. A verification code will be sent to you that you can use to set a new password.

You can edit your account information through your user panel. To change sensitive information such as phone number, you must contact support.

Yes, the KariKhan app is available for Android and iOS operating systems. You can download the mobile version through the website or app stores.